The platform operator controls the personal data processed through AI Moldova. Operator tax ID: 1026023042507.
Data protection
Privacy policy
How AI Moldova collects and uses data for chat, contact, analytics, services, payments and support.
We may collect chat input, name, email, phone, contact messages, uploaded files, browser technical data, language preferences and information needed for accounts, payments or support.
Data is used to provide AI answers, generate documents or images, process requests, manage plans, improve the platform, measure traffic and secure the service.
For operation we use or may use Vercel for hosting, Neon/Postgres for accounts and usage, OpenAI for AI generation, Google Analytics only after analytics consent, MAIB for payments when configured, and WhatsApp or Telegram when the user voluntarily follows an external link.
The site uses strictly necessary cookies for operation. Google Analytics loads only after Analytics consent and must not receive contact messages, names, phone numbers, emails or chat content.
We retain data as long as needed for service delivery, legal obligations, security, support and product improvement.
You can request access, correction or deletion of your data by emailing adsmoldova77@gmail.com. We will review the request under applicable law.
adsmoldova77@gmail.com · +373 60 178 298 · Telegram · WhatsApp
Explanations and procedures
How this policy is applied in practice
This section explains the operational approach. The platform is AI Moldova; its operator has tax ID 1026023042507; the explanation does not replace individual legal advice.
Scope and version
This policy applies to collection and use of data required for accounts, chat, support, payments and services. The version published on this page is the reference for features available at the time of consultation. Special conditions for a feature must appear before activation or in a separate proposal. Commercial pages explain a service, while this document establishes the general framework and limits of use.
For clarity, a version date is retained and the text is reviewed when processing purposes, providers, retention periods or legal requirements change. The published trading name is AI Moldova; the operator tax ID is 1026023042507. A registered or residential address is neither invented nor published when it is not required for public identification.
Transparency before action
Before an important action, a user should understand what will happen, which information is required and what outcome is expected. Buttons, forms, consent and proposals must not hide cost or effect. If a service involves an external provider, account access or publication of content, that fact is explained in the relevant flow.
The basis for clarification is information supplied by the person, the consent record, account information and logs strictly required for security. A commercial message is not treated as explicit confirmation where payment, technical access, publication or additional processing is required. A person can request an accessible explanation, and Romanian, Russian and English versions should preserve the same rule and practical effect.
Requests and identity checks
Requests are sent through the published contact details and should identify the account, service or situation with enough precision. To avoid disclosure to another person, a proportionate verification may be requested through an e-mail address, phone number, order identifier or another fact already known. Identity documents are not requested when a less intrusive check can resolve the matter.
Available control includes requesting access, correction, deletion, restriction or consent withdrawal within the limits of applicable law. A request is recorded, reviewed and answered through an appropriate channel. Some information may not be removed immediately because of a legal obligation, dispute, fraud prevention or service security. In that case, the reason, data category and applicable period or criterion should be explained.
Providers and transfers
The platform may depend on hosting, databases, AI services, payments, analytics and communication channels. A provider receives only the information required for its role and is assessed against security, processing location and available contractual documents. The public provider list should change when the actual integration changes, not merely when the website design changes.
International transfers and legal safeguards must not be assumed. Contracts, jurisdiction and applicable mechanisms require verification by the owner or legal adviser. Links to WhatsApp, Telegram or another platform open independently operated services with their own policies. The user decides whether to continue on that channel and should avoid sending sensitive information that is not necessary.
Security and incidents
Security uses minimum access, protected sessions, input validation, request limits and separation of secret keys from public code. No control removes risk entirely. Users should apply secure authentication, never share codes or passwords and report suspicious activity quickly. Internal access is limited to people who require it for the stated task.
An incident is assessed by information type, affected people, likelihood of misuse and the ability to reduce impact. Required evidence is retained, the technical cause is contained and actions are documented. Notification to people or authorities occurs where applicable law requires it, using the operator's published legal details and the applicable procedure.
Review and changes
The policy is reviewed when the product adds an important feature, changes a provider, modifies a processing purpose or introduces a new tracking category. Minor editorial changes may clarify wording without changing rights. Material changes should be identified through the version date and, where required, a message before continued use.
Questions can be sent by e-mail, phone, Telegram or WhatsApp. For a faster resolution, identify the relevant page, account or service and the requested outcome without passwords or excessive data. This document is connected to the Terms, Privacy and Cookies pages; all three should be read together because they address different responsibilities, information and technical preferences.
Accessibility and records
The policy should be readable on phones and desktops, navigable by keyboard and understandable without advanced technical knowledge. Headings, section order and preference forms use explicit labels. A person must not be required to accept an optional category in order to read legal information or use the strictly necessary functions of the website.
For traceability, the document version, update date and technical evidence of relevant choices may be retained. A record must not contain more data than its purpose requires. Internal copies use limited access and defined retention periods. Where an exact period is not yet confirmed, the document identifies an owner decision instead of presenting an invented value.
Questions about this policy
Questions about this policy
Which version applies?
The version carrying the date published on the page applies. Material changes should be identified and explained before an action where new consent is legally required.
How can I submit a request?
Use the published e-mail or another contact and identify the relevant page, account or service. Do not send a password, secret key or excessive personal data.
Who operates the platform?
The AI Moldova platform is operated by an independent entrepreneur in the Republic of Moldova, tax ID 1026023042507.
Are the three legal pages connected?
Yes. Terms cover rules of use, Privacy covers personal data, and Cookies covers browser storage and consent.